
Our research involved a secondary analysis of few classified advertisements website, where we identified several good user experience practices such as fast loading time, useful functions including the ability to remove uninteresting listings, flag inappropriate listings, and good map functions for posting. We also conducted a review of relevant articles online and analyzed user feedback from various sources such as Google and rating websites.Based on our research, the most frequently cited issues with current users were fraud/scams, inadequate customer support, and outdated technology.





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